Expanded Managing Agent Conflict-of-Interest Disclosure
First and foremost, there are still many ethical HOA management firms and professionals.
The goal of CASA Alliance is not to damage management–board relationships, but to help prevent problematic practices from becoming normalized through unclear disclosures, inconsistent contract language, or lack of board awareness.
As the industry evolves—through consolidation, roll-ups, and expanding partnerships with financial institutions, technology firms, and private equity/venture capital - new revenue models and incentive structures are increasingly common. Some may be appropriate. Some may not be. But in a fiduciary environment, the core issue is transparency: clear, plain-language disclosure and informed board consent.
This is the Expanded Disclosure Template, built from - and significantly more detailed than the Short Form. It includes deeper questions, documentation requests, and disclosure prompts intended to help boards and homeowners identify where hidden or non-obvious fees, incentives, revenue-sharing arrangements, or financial relationships may exist. Used properly (and in coordination with independent HOA legal counsel), it can help boards ask better questions, reduce avoidable costs, and strengthen procurement and oversight practices over time.
Many of these arrangements are widely discussed within the industry as “standard” and often described as legal and ethical - if disclosed. CASA’s position is simple: if a practice is lawful and ethical, it should be clearly disclosed in easy-to-understand contract language or written disclosures, supported by documentation when appropriate.
This Expanded Disclosure retails for $20. For a limited time, CASA is offering introductory pricing of $6 to help more board members, homeowners, and even well-intentioned managers better understand the current landscape and improve transparency.
Disclaimer: This material is informational and educational only and does not constitute legal, accounting, or financial advice. CASA Alliance is not a law firm. Boards should consult independent legal counsel regarding their specific circumstances.
Review the template; consult independent HOA counsel; consel adapts as needed; require Owner/Principal and CFO to respond and disclose any practices - and also give them an opportunity to make your HOA whole by offering reimbursements for hidden or undisclosed revenue streams.
For management firms: If none of these arrangements exist, completion should take a few minutes. Why not get ahead of the game and present to your clients before they ask. If they do exist, transparency requires documentation.
Usage: You may share these resources with legal counsel. If modified by any party please do not present as the original. HOA attorneys are welcome to adapt these tools into their own firm versions but a disclosure must be made within the document referring to the original CASA Alliance document.
Disclaimer: Informational only - NOT legal, accounting, or financial advice. The author is not an attorney. Consult independent counsel for your specific circumstances.
Review the template; consult independent HOA counsel; counsel adapts as needed; send to managing agent Owner/Principal and CFO for written disclosure.
For managing agents - if none of these arrangements exist, completion should take just a few minutes. If they do exist, transparency requires documentation and a desire to disclose anything that has been hidden either through failure to disclose or through vague contract language.
These templates are the result of extensive industry experience, independent research, and substantial time spent developing practical, board-focused disclosure frameworks.
They are being offered at a deliberately low cost because CASA Alliance believes access to transparency tools is more important than profit.
Purchasers are granted a non-exclusive license to use these materials within their own association and to share them with their association’s legal counsel.
Please do not publicly redistribute or republish these documents.
HOA attorneys may adapt these templates for client use, provided any modified version includes a disclaimer noting that the original framework was developed by CASA Alliance and that the document has been modified from the original.
