In Their Words
A National Narrative Study of Community Association Living Across America
* What They Experienced * What They Liked * What They Didn’t Like * How Their Experience Made Them Feel *
An in-depth CASA Alliance study of 2,050 first-person online reviews and discussions from homeowners, board members, tenants, and managers across all 50 states, and the recurring patterns beneath thousands of different stories. The patterns we sometimes miss when we look at each story alone.
Personal Insights * Industry Advocacy * Journalism * Legislative Awareness
In Their Words Snapshot Report
A pictorial overview of the "In Their Words," in-depth study.
Full Study Below
In Their Words Full Report
Executive Report
Sample Data Base
Over 2,050 first person narratives from the people living in, and managing, homeowner associations as well as the underlying patterns that repeat over 50 states.
This report contains an Executive Summary along with the full written report of findings.
The Research Source Links is a sampling of 500 active links from which we gathered our findings. The full Excel Database may be purchased separately.
Read the research for yourself. The report and underlying source material can be used by homeowners, board members, industry professionals, advocates, journalists, researchers, and legislators to examine the findings, compare stakeholder experiences, and conduct their own analysis.
FREE GIFT
Fully Linked Excel Database & Methodology
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Free Gift
HOA Litigation, Complaint,
Regulatory & Criminal Case Files
Explore the source material behine the "In Their Words" study. This fully linked Excel database is the largest collection of reviewed, catagorized, and analyzed first-person narratives from homeowners, board members, community managers, and tenants.
FREE GIFT
As our gift to you, is a separate research database containing 500 active links to HOA lawsuits, government complaints, investigations, and other legal actions.
Nowhere else will you find a more complete database. It is perfect for homeowner advocates and journalists looking for real data. Show this to your legislators. Run your own investigations or add to the database.